Telephone

Office Hours 8:00 a.m. to 5:00 p.m. Monday through Friday Business Office Phone (for billing and service related questions) Kennebec 869-2220

After Hours Emergencies 869-2424
(This is a radio phone and may sound different than a normal connection.)

 Lifeline.  Lifeline is a program that is designed to help out with the cost of your monthly telephone. bill.  To find out more on Lifeline, click on the tab named lifeline.

 


Nondiscrimination Statement:

 

In accordance with Federal civil rights law and U.S.
Department of Agriculture (USDA) civil rights regulations and policies, the
USDA, its Agencies, offices, and employees, and institutions participating in
or administering USDA programs are prohibited from discriminating based on
race, color, national origin, religion, sex, gender identity (including gender
expression), sexual orientation, disability, age, marital status,
family/parental status, income derived from a public assistance program,
political beliefs, or reprisal or retaliation for prior civil rights activity,
in any program or activity conducted or funded by USDA (not all bases apply to all programs.) Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of
communication for program information (e.g., Braille, large print, audiotape,
American Sign Language, etc.) should contact the responsible Agency or USDAs TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Additionally, program information may be made available in languages other than English.


To file a program discrimination complaint, complete the
USDA Program Discrimination Complaint Form, AD-3027, found online at
http://www.ascr.usda.gov/complaint_filing_cust.html
and at any USDA office or write a letter addressed to USDA and provide in the
letter all of the information requested in the form. To request a copy of the
complaint form, call (866) 632-9992. Submit your completed from or letter to
USDA by:



                       (1)   Mail:    U.S. Department of Agriculture

                                           Office of the Assistant Secretary for the Civil Rights

                                           1400 Independence Avenue, SW

                                           Washington, D.C. 20250-9410;

                       (2) Fax:      (202) 690-7442; or

                       (3) Email:   program.intake@usda.gov.


USDA is an equal opportunity provider, employer, and lender

 

 

Do-Not-Call. Do-Not-Call was set up to stop unwanted telemarketers from calling you.  To find out more on Do-Not-Call click on the following link. Do-Not-Call

CPNI. CPNI (Customer Proprietary Network Information) is to protect the privacy of the customers telephone calls and features. CPNI:

CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI)

South Dakota telecommunications companies are implementing new Customer Proprietary Network Information (CPNI) rules in accordance with the Federal Communications Commission order, to protect the privacy of information contained in customer accounts.  The rules went into effect December 8, 2007.

Customers who walk into their telecommunications provider's office to inquire about their account are required to show photo identification.  The valid photo ID (driver's license, tribal membership card, passport, etc.) must match a name on the account before any information is released.

When customers call their telecommunications provider's business office, they will be asked some questions to confirm they are the account holder or authorized to discuss or make changes to the account before any information is released.

The new privacy rules are intended to further protect private consumer information from pretexting.  Pretexting is an illegal practice where records have been obtained, and in some cases, offered for sale on the Internet.

Fraudulently obtaining CPNI from a telephone company is punishable by fine or imprisonment.

 

                                          

 

Kennebec Telephone Co., Inc.
PO Box 158
220 South Main
Kennebec, SD 57544-0158

Phone # 605-869-2220
Fax # 605-869-2221
e-mail knbctel@kennebectelephone.com

 
 
 
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