SERVICES
Mission Statement​
Our mission is to provide the highest quality telecommunications and information services to our customers at an affordable price. We will strive to offer prompt, friendly and dependable service along with the latest technology to attain the highest possible customer satisfaction.
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Managed Wifi
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Managed Wi-Fi includes:
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Installation: setting up in your house and passwords
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Passwords: change passwords twice a year if customer requests
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2.4 Ghz setup: set up and password protect
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5 Ghz setup: set up password protect 5Ghz band
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Remote access: allows our techs to make changes from our office
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Router problems, labor in trouble shooting
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Port Forwarding if needed
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Firmware updates, when available
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Firewall setup, part of setup
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Adding new devices, assistance in adding new wireless devices
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We offer Vipre for $5.50/month and $4.50 for each additional device. Vipre is a computer virus protection.
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All have a $5 tax recovery fee along with city and state tax.
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Lifeline
Lifeline is a federal benefit that lowers the monthly cost of phone, internet, or bundled phone/internet service. Eligible customers will save $9.25 a month on their basic monthly bill. The benefits also cover the Access Recovery Charge (ARC). Customers who reside on tribal lands may be eligible for additional discounts up to $25 a month. Visit the link below for more information to see if you qualify. If you have any questions, please call our office at 605-869-2220.
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Learn more about the Lifeline Program.
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Connect, disconnect, and move fees may apply.
We can order laptops, such as HP and Apple.
Please contact us for more details.
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INTERNET
​​​​​​​​​​​​Pricing and speeds all include the managed WIFI service,
and we provide our customers with a new WIFI 6 router.
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*Actual speeds may vary due to internet congestion, server speeds, protocol overheads and other factors that can not be controlled by Kennebec Telephone internet.
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